Effective Date: 2-25-25
Welcome to Coalhaven Retreat! By booking and staying at our property, you agree to the following Terms of Service. Please read them carefully.
1. Reservations & Payments
- Standard nightly rate: $200 per night.
- Cleaning fee: $120 per stay.
- Pets: $15 per day, per pet (up to 4 pets) with prior approval.
- Late check-out or early check-in available only with prior approval and subject to availability.
- Payment must be made in full at the time of booking.
- Cancellations must be made at least 30 days before check-in for a full refund.
2. Check-In & Check-Out
- Check-in: 3:00 PM
- Check-out: 10:00 AM
- Failure to check out on time without prior approval may result in additional charges.
3. Guest Responsibilities
- Guests are responsible for any damages incurred during their stay.
- Pets must be approved before arrival. Guests must clean up after their pets inside and outside the home. Additional cleaning fees may apply if necessary.
- Guests must respect quiet hours from 10:00 PM to 7:00 AM and be courteous to neighbors.
- No smoking is allowed in or near the house. A $200 additional cleaning fee will be charged if smoke is detected inside the home.
- Guests are responsible for any incidentals during their stay.
4. Property Amenities
- The property includes a well-stocked kitchen with cooking essentials, a laundry room, linens, central heat and air, internet, a fire pit, a charcoal grill, and a fenced-in yard.
- Bedrooms and sleeping arrangements are clearly outlined in the property description.
- Parking is available for up to 3 large trucks with trailers or 4 smaller vehicles, with extra space for ATVs and UTVs.
5. Liability Waiver
- Guests acknowledge that they are staying at the property at their own risk.
- Coal Haven Retreat is not responsible for any accidents, injuries, theft, or loss of personal belongings during the stay.
- Guests must take necessary precautions while engaging in activities such as ATV/UTV riding and exploring the surrounding areas.
6. Special Promotions
- Stay 6 nights and get the 7th night free with an applicable promo code.
- Promo codes must be applied at the time of booking and cannot be combined with other offers.
7. Local Information & Travel Distances
- The property is within driving distance of Winterplace Ski Resort, Kimball War Memorial, Bluefield State College, Bluefield Airport, restaurants, gas stations, ATV/UTV rentals, and trail access points.
- Guests may request detailed distances and recommendations for nearby attractions.
8. Policy Updates
- These Terms of Service are subject to change without prior notice. Any updates will be posted on our website.
9. Contact Information
- For any questions or concerns regarding your stay, please contact:
- Rocky Corfios: (336) 264-5299
- Brandy Corfios: (336) 264-5299
By booking and staying at Coal Haven Retreat, you acknowledge and agree to these Terms of Service.